{"id":5,"username":"resego_mogo","total_data":"[{\"sender\":\"system\",\"time\":\"2020-07-06 14:05:43\",\"msg\":\"Thanks for your update so ticket will be resolved to closed\"}]","created_at":"2020-07-06T12:05:43.000000Z","updated_at":"2020-07-06T12:05:43.000000Z"}